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Pink Gelatin Journal

Guarantee

LumiVelle Gummies Refund: How the 60-Day Money-Back Guarantee Works

A guarantee only counts if it is easy to use. The one on LumiVelle Gummies is: 60 days from the purchase date, one email, and the money goes back to the payment method you used. Here is the whole process, so you can order with confidence.

By the Pink Gelatin Journal editorial team · Updated · 4 min read

Illustrative photo: a woman at home holding a bottle of LumiVelle Gummies
Keep your order confirmation: it has everything a refund request needs.

The guarantee in plain words

Every order of LumiVelle Advanced Skin Renewal Gummies comes with a 60-day money-back guarantee. The 60 days start on the purchase date. If you decide inside that window that the gummies are not for you, you ask for a refund by email and the money is returned to the same payment method you used to order.

That is it. No form to hunt for and no phone tree. It is the reason we are comfortable recommending the larger package: you get the lowest price per bottle and still keep two months to decide.

How to ask for a LumiVelle refund, step by step

  1. Find your order confirmation. It has your order number and the email address you used.
  2. Write to support@uselumivelle.com. This is the manufacturer’s support address and the one that handles refunds.
  3. Say what you want in the first line. For example: “I would like a refund under the 60-day guarantee.” Add your full name, your order number and the email used at checkout.
  4. Send it inside the 60 days. Count from the purchase date, not from the delivery date.
  5. Follow the instructions in the reply. Support will tell you the next step for your order.
  6. Watch your statement. The refund goes back to your original payment method. The original charge appears as BEMONY*LUMIVELLE.

A message you can copy

Subject: Refund request under the 60-day guarantee

Hello, I would like a refund under the 60-day money-back guarantee. My name is your full name, my order number is your order number, and the email I used at checkout is your email. I ordered on your purchase date. Thank you.

Check today’s price →

What the guarantee covers

The guarantee applies to your purchase whichever package you choose: one, two or three bottles. It is the same 60 days for all of them. The order page also offers an optional add-on called 365-Day Money-Back Protection for $29.95; the standard 60-day guarantee is included with or without it.

Refunds and refills

LumiVelle works with automatic refills. The same package renews every 28 days at the price of your package ($99 for three bottles, $89 for two, $79 for one, plus applicable tax), with free shipping on each refill, until you cancel. A refund request and a refill cancellation go to the same address, so you can handle both at once. Add “please cancel my refills” to the same message and you are done. The details are in how to cancel LumiVelle.

Why a 60-day guarantee matters for this product

The presentation describes a progression that starts in the first weeks, with texture and a more rested look, and moves to fine lines and contour by the end of the first month. Sixty days gives you time to live with the routine through those stages and judge it in your own mirror, with your own photos, before the window closes.

That changes the decision. You are not betting on a promise. You are trying a routine with the option to get your money back.

Three tips that make any refund faster

  • Keep the confirmation email. Star it or move it to a folder the day you order.
  • Write from the same email address you used at checkout, so support can find your order right away.
  • Put the date in your calendar. Day 60 from the purchase date is your limit; a reminder a week before it gives you room.

Our take

The refund process is short, written down and handled by one support address. Combined with the $33-a-bottle price in the 3-bottle package and free US shipping, it makes ordering an easy call. The one thing the guarantee cannot do is hold stock for you: the order page showed 38 units left when we checked, and the presentation says a new batch can take up to nine months.

Frequently asked questions

How do I get a refund for LumiVelle Gummies?

Email support@uselumivelle.com inside the 60-day window with your name, order number and the email used at checkout, and ask for a refund under the guarantee.

How long is the LumiVelle money-back guarantee?

60 days from the purchase date.

Where does the LumiVelle refund go?

Back to the original payment method used for the order.

What name appears on my card statement?

The charge appears as BEMONY*LUMIVELLE.

Does a refund stop my refills?

Ask for both in the same email: the refund and the cancellation of future refills. The same support address handles them.

Keep reading

Refills

How to Cancel LumiVelle Gummies Refills (28-Day Renewal)

How the 28-day renewal works, the one email that cancels it and when to send it.4 min read Trust check

Is LumiVelle Legit? The LumiVelle Gummies Offer, Checked

Label, price, guarantee, billing name and support contact: the five checks, and how LumiVelle Gummies did on each.4 min read

This article is general information, not medical advice, and it doesn’t replace a conversation with your doctor or pharmacist. Last updated November 6, 2026. Spotted an error? Write to support@trylumivelle.store.